What information does ACME Trading Co collect and how is the information used?
ACME Trading Co is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. ACME Trading Co collects information from our users at several different points on our website.
Order Information
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Does the ACME Trading Co website use cookies or other technologies to collect information?
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to enter his or her email ID more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. However, they will be unable to place orders on the ACME Trading Co website. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Does ACME Trading Co share the information I've provided?
Sharing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Links
This web site contains links to other sites. Please be aware that ACME Trading Co is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Do I have choices regarding how my information is used?
Site and Service Updates
We send ACME Trading Co customers site and service announcement updates, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Choice/Opt-out
Users who no longer wish to receive our newsletter or promotional may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at [email protected].
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. ACME Trading Co will automatically send the friend a one-time email inviting them to visit the site. ACME Trading Co stores this information for the sole purpose of sending this one-time email. The friend may contact ACME Trading Co at www.ACMEDiecast.com to request the removal of this information from their database.
How can I update or change my information?
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done during the checkout process.
How does ACME Trading Co secure my personal information?
Safe Shopping Policy
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://thawte.com.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
Choosing a Personal Password
When you create an account on ACMEDiecast.com, you need to create a personal password that you will remember. It must be at least 6 characters. To maximize your level of protection, you should choose a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information.
Although we cannot guarantee against loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. ACME Trading Co cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.
If you have any questions about the security at our website, you can send an email to [email protected].
Whom can I contact if I have questions or concerns?
If you have any questions or concerns, please send an email to [email protected].
Will this Privacy Policy change?
If we decide to change our privacy policy, we will post those changes on our Privacy page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.